Work Orders - Start Here

Work Orders

Work Orders is where you create, track, and close maintenance work on fleet assets. Use Work Orders to open jobs, record labor and parts, manage costs, and confirm work is complete. Technicians, service writers, and shop managers each have tasks in this domain throughout the life of a maintenance event.

New to Work Orders? Start with Create a Work Order.


Learn Work Orders

Guided tutorials that walk you through a complete scenario from start to finish. Best for users who are new to the domain or learning a new workflow.

Learn Work Orders


Work Order tasks

Step-by-step guides for specific tasks. Use these when you know what you need to do and need to know how to do it in Fleet360.

Work Order tasks

Common tasks include:

View all Work Order tasks


Work Order reference

Field definitions, status values, permissions, and system behavior. Use these when you need to know exactly what a field or value means.

Work Order reference


Understand Work Orders

Concepts, relationships, and lifecycle explanations. Use these to understand why the system works the way it does.

Understand Work Orders


Troubleshoot Work Orders

Symptom-first guides for resolving specific problems.

Troubleshoot Work Orders


See also

  • Parts and Purchasing — for parts requests and ordering associated with Work Orders

  • Assets — for asset context, PM history, and open Work Orders on an asset