Work Orders list columns

Overview

The Work Orders list shows one row per Work Order. This reference describes each column available in that list — what it shows, and whether it can be sorted or filtered. It covers columns only. Searching, filtering, sorting, and acting on Work Orders from the list (for example, creating a new Work Order or selecting rows for a print range) are separate How-to topics and are out of scope here.


Columns shown by default

Column

What it shows

Notes

Fac

The facility number of the Work Order's assigned facility.

Sortable. Filterable (facility picker).

Fac Name

The name of the Work Order's assigned facility.

Sortable — this is the list's default sort column (descending) when no other sort is applied. Filterable.

Fac Abbreviation

The facility's short nickname/abbreviation.

Sortable. Filterable.

WO

The Work Order number.

Sortable. Filterable.

WO Status

The Work Order status code and description your company has set up under Work Order Status Setup, separate from the built-in Status column below.

Shown only when the Work Order Status system switch is on. Sortable. Filterable.

Veh Fac

The facility the Work Order's asset is assigned to (may differ from the Work Order's own facility).

Sortable. Filterable.

Veh

The asset number the Work Order is for.

Sortable. Filterable. Clicking this column's value links to the asset record.

Cust Fac

The customer facility associated with the Work Order.

Sortable. Filterable.

Cust #

The customer number associated with the Work Order.

Sortable. Filterable.

External ID

An externally-sourced identifier for the Work Order.

Shown only when an integration that supplies external IDs is enabled for your company. Sortable. Filterable.

Cust Name

The name of the customer associated with the Work Order.

Sortable. Filterable.

Priority

The Work Order's priority value.

Sortable. Filterable.

Status

The Work Order's lifecycle status: Open, Closed, Re-Opened, or Ready For Review. Re-Opened means a previously closed Work Order was reopened; Ready For Review means every job is complete with at least one posted transaction but the Work Order hasn't been closed yet.

Sortable. Filterable — the filter groups values into Open or Closed. See Work Order status values.

The list opens with only Open selected, so closed Work Orders are hidden until you check Closed in the column header filter. That selection lasts for the current visit; to keep closed Work Orders showing every time, save the list as a preset with Closed included and set it as your default. See Customizing Master List Columns.

Shop ID

The shop identifier associated with the Work Order.

Sortable. Filterable.

Schedule Time In

The scheduled date/time the asset is expected in for this Work Order.

Sortable. Filterable (date).

Schedule Time Out

The scheduled date/time the asset is expected to be released.

Sortable. Filterable (date).

Notes

A preview of notes recorded on the Work Order.

Not sortable. Not filterable.

Asset Status

The current status of the Work Order's asset (for example, in service or out of service), independent of the Work Order's own status.

Filterable. Not sortable.


Additional columns (hidden by default)

These columns exist in the grid but are not shown until added through the grid's column chooser. Unless noted otherwise, each is sortable and filterable.

Column

What it shows

Notes

License Plate

The asset's license plate.

Serial Number / Vin

The asset's serial number/VIN.

Operator

The asset's assigned operator.

Vendor

The outside vendor's number, for Work Orders with sublet/outside work.

Vendor Name

The outside vendor's name.

Vendor Facility

The specific facility location of the outside vendor.

PO #

The purchase order number covering outside/vendor work, if any.

Reason Code

The reason code assigned to the Work Order.

Reason Code Description

The description text for the assigned reason code.

Work Accomplished Description

The VMRS description of the primary work accomplished on the Work Order.

Veh Dept

The department number of the Work Order's asset.

Vehicle Make

The asset's make.

Vehicle Class

The asset's class.

Vehicle Model

The asset's model.

Vehicle Year

The asset's model year.

Created Date

The date the Work Order was created.

Close Date

The date the Work Order was closed.

Last Update Date

The date the Work Order record was last updated.

Closed By

The user who closed the Work Order.

Completed Line Count

The number of jobs on the Work Order that are complete.

Total Hours

Total labor hours posted to the Work Order.

Scheduled Hours

Total estimated/scheduled labor hours for the Work Order.

Labor Total

Total labor cost posted to the Work Order. See Posting types.

Part Total

Total parts cost posted to the Work Order.

Outside Total

Total outside/sublet cost posted to the Work Order.

Total Cost

The Work Order's total cost across all postings (labor, parts, outside, and other categories).

Created By

The user who created the Work Order.

Invoice Number

The vendor invoice number, for outside work.

Invoice Date

The vendor invoice date, for outside work.

Labor Account Code

The accounting code labor charges post against.

Line Count

The total number of jobs on the Work Order.

Outside Account Code

The accounting code outside/sublet charges post against.

Parts Account Code

The accounting code parts charges post against.

Shop Supplies Account Code

The accounting code shop-supplies charges post against.

Start Date

The date work on the Work Order started.

Tax Account Code

The accounting code tax charges post against.

Tires Account Code

The accounting code tire charges post against.

Transaction Count

The number of postings (transactions) recorded against the Work Order.


Columns that depend on your company setup

A few columns exist only for certain company setups, so they aren't part of the fixed set above:

Column

What it shows

Notes

Region

The region(s) associated with the Work Order's facility, in a facility-hierarchy setup. The label can be customized by your company and may show a different term.

Shown only when facility regions and zones are set up for your company. Not sortable. Filterable.

Zone

The zone(s) associated with the Work Order's facility. The label can be customized by your company and may show a different term.

Shown only when facility regions and zones are set up for your company. Not sortable. Filterable.

(Asset custom fields)

One column per asset custom field your company has defined, captioned with that field's own name.

Shown only when asset custom fields are set up for your company. Not sortable. Filterable.


Related tasks

See also