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Work Orders list columns

Overview

The Work Orders list shows one row per Work Order. This reference describes each column available in that list — what it shows, and whether it can be sorted or filtered. It covers columns only. Searching, filtering, sorting, and acting on Work Orders from the list (for example, creating a new Work Order or selecting rows for a print range) are separate How-to topics and are out of scope here.

Columns shown by default

Column	What it shows	Notes
Fac	The facility number of the Work Order's assigned facility.	Sortable. Filterable (facility picker).
Fac Name	The name of the Work Order's assigned facility.	Sortable — this is the list's default sort column (descending) when no other sort is applied. Filterable.
Fac Abbreviation	The facility's short nickname/abbreviation.	Sortable. Filterable.
WO	The Work Order number.	Sortable. Filterable.
WO Status	A tenant-configurable custom status code and description for the Work Order, separate from the built-in Status column below.	Shown only where custom Work Order statuses are enabled for the tenant. Sortable. Filterable.
Veh Fac	The facility the Work Order's asset is assigned to (may differ from the Work Order's own facility).	Sortable. Filterable.
Veh	The asset number the Work Order is for.	Sortable. Filterable. Clicking this column's value links to the asset record.
Cust Fac	The customer facility associated with the Work Order, for tenants that track a separate customer-facility relationship.	Sortable. Filterable.
Cust #	The customer number associated with the Work Order.	Sortable. Filterable.
External ID	An externally-sourced identifier for the Work Order.	Shown only for tenants with the Fleet Response external-ID integration enabled. Sortable. Filterable.
Cust Name	The name of the customer associated with the Work Order.	Sortable. Filterable.
Priority	The Work Order's priority value.	Sortable. Filterable.
Status	The Work Order's lifecycle status: Open, Closed, Re-Opened, or Ready For Review. Re-Opened means a previously closed Work Order was reopened; Ready For Review means every job is complete with at least one posted transaction but the Work Order hasn't been closed yet.	Sortable. Filterable — the filter groups values into Open or Closed. See Work Order status values.
Shop ID	The shop identifier associated with the Work Order.	Sortable. Filterable.
Schedule Time In	The scheduled date/time the asset is expected in for this Work Order.	Sortable. Filterable (date).
Schedule Time Out	The scheduled date/time the asset is expected to be released.	Sortable. Filterable (date).
Notes	A preview of notes recorded on the Work Order.	Not sortable. Not filterable.
Asset Status	The current status of the Work Order's asset (for example, in service or out of service), independent of the Work Order's own status.	Filterable. Not sortable.

Additional columns (hidden by default)

These columns exist in the grid but are not shown until added through the grid's column chooser. Unless noted otherwise, each is sortable and filterable.

Column	What it shows	Notes
License Plate	The asset's license plate.
Serial Number / Vin	The asset's serial number/VIN.	See open question on exact display text.
Operator	The asset's assigned operator.
Vendor	The outside vendor's number, for Work Orders with sublet/outside work.
Vendor Name	The outside vendor's name.
Vendor Facility	The specific facility location of the outside vendor.
PO #	The purchase order number covering outside/vendor work, if any.
Reason Code	The reason code assigned to the Work Order.
Reason Code Description	The description text for the assigned reason code.
Work Accomplished Description	The VMRS description of the primary work accomplished on the Work Order.
Veh Dept	The department number of the Work Order's asset.
Vehicle Make	The asset's make.	Column caption is literally "Vehicle Make" in the product UI; see the terminology note above.
Vehicle Class	The asset's class.	Column caption is literally "Vehicle Class" in the product UI.
Vehicle Model	The asset's model.	Column caption is literally "Vehicle Model" in the product UI.
Vehicle Year	The asset's model year.	Column caption is literally "Vehicle Year" in the product UI.
Created Date	The date the Work Order was created.
Close Date	The date the Work Order was closed.
Last Update Date	The date the Work Order record was last updated.
Closed By	The user who closed the Work Order.
Completed Line Count	The number of jobs on the Work Order that are complete.
Total Hours	Total labor hours posted to the Work Order.
Scheduled Hours	Total estimated/scheduled labor hours for the Work Order.
Labor Total	Total labor cost posted to the Work Order. See Posting types.
Part Total	Total parts cost posted to the Work Order.
Outside Total	Total outside/sublet cost posted to the Work Order.
Total Cost	The Work Order's total cost across all postings (labor, parts, outside, and other categories).
Created By	The user who created the Work Order.
Invoice Number	The vendor invoice number, for outside work.
Invoice Date	The vendor invoice date, for outside work.
Labor Account Code	The accounting code labor charges post against.
Line Count	The total number of jobs on the Work Order.
Outside Account Code	The accounting code outside/sublet charges post against.
Parts Account Code	The accounting code parts charges post against.
Shop Supplies Account Code	The accounting code shop-supplies charges post against.
Start Date	The date work on the Work Order started.
Tax Account Code	The accounting code tax charges post against.
Tires Account Code	The accounting code tire charges post against.
Transaction Count	The number of postings (transactions) recorded against the Work Order.
Facility Link ID	An internal facility identifier tied to the Work Order.	Not sortable (allow-sorting not enabled). Not filterable via header filter (available as a plain filter only).

Tenant- and configuration-dependent columns

A few columns exist only for certain tenants or configurations, so they aren't part of the fixed set above:

Column	What it shows	Notes
Region	The region(s) associated with the Work Order's facility, in a facility-hierarchy setup. Label is tenant-customizable and may show a different custom term.	Exists only where region/hierarchy filtering is enabled for the tenant. Not sortable. Filterable.
Zone	The zone(s) associated with the Work Order's facility. Label is tenant-customizable and may show a different custom term.	Exists only where region/hierarchy filtering is enabled for the tenant. Not sortable. Filterable.
(Asset custom fields)	One column per tenant-defined asset custom field, captioned with that field's own name.	Exists only where asset custom fields are enabled for the Work Orders list. Not sortable. Filterable.