M&R Dashboard: Historic Work Order Length
Some web browser settings may cause Dashboards to not load. Click here for a list of instructions to update or change your web browser settings. If the issue continues please reach out to tech support for further assistance.
Overview
The M&R Dashboard: Historic Work Order Length provides an examination of maintenance and repair practices focusing on the historical work order length. It is part of the M&R Dashboards group.
Navigating the Dashboard
Log in and navigate to Home → Analytics → Dashboard.
Select M&R Dashboard: Historic Work Order Length from the dropdown in the top-right corner. If it is not immediately visible, scroll down through the list to locate it.
Use the filter bar at the top of the dashboard to narrow data by the available filters.
Use the sub-tabs within each widget section to switch between views where available.
Filters
Filter | Description |
|---|---|
Filter by Zone | Filter all widgets by Zone |
Filter by Region | Filter all widgets by Region |
Filter by Facility | Filters all widgets to a specific facility |
Filter by Facility Abbreviation | Filters all widgets using the facility's abbreviated code |
Filter by Work Order Reason Code | Filters all widgets to a specific work order reason code |
Filter by Priority Description | Filters all widgets to a specific work order priority |
Filter by VMRS Description | Filters all widgets to a specific VMRS description |
Widgets
Prior Year Closed Work Orders
Widget / Sub-tab | Description |
|---|---|
Prior Year: Closed Work Orders | Count of closed work orders that were closed in the prior calendar year |
Prior Fiscal Year: Closed Work Orders | Count of closed work orders that were closed in the prior fiscal year |
Prior Year: Work Order List | List of work orders closed in the prior calendar year |
Prior Fiscal Year: Work Order List | List of work orders closed in the prior fiscal year |
Prior Year Closed Work Orders by Length
Widget / Sub-tab | Description |
|---|---|
Prior Year: Closed Work Orders < 24 Hours | Count of closed work orders whose work order length is less than 24 hours in the prior calendar/fiscal year |
Prior Fiscal Year: Closed Work Orders < 24 Hours | Count of closed work orders whose work order length is less than 24 hours in the prior fiscal year |
Prior Year: Work Order List | List of closed work orders under 24 hours for the prior calendar year |
Prior Fiscal Year: Work Order List | List of closed work orders under 24 hours for the prior fiscal year |
Prior Year: Closed Work Orders > 24 Hours | Count of closed work orders whose work order length is between 24 and 48 hours in the prior calendar/fiscal year |
Prior Fiscal Year: Closed Work Orders > 24 Hours | Count of closed work orders whose work order length is between 24 and 48 hours in the prior fiscal year |
Prior Year: Work Order List | List of closed work orders between 24 and 48 hours for the prior calendar year |
Prior Fiscal Year: Work Order List | List of closed work orders between 24 and 48 hours for the prior fiscal year |
Prior Year: Closed Work Orders > 48 Hours | Count of closed work orders with work order length greater than 48 hours in the prior calendar/fiscal year |
Prior Fiscal Year: Closed Work Orders > 48 Hours | Count of closed work orders with work order length greater than 48 hours in the prior fiscal year |
Prior Year: Work Order List | List of closed work orders over 48 hours for the prior calendar year |
Prior Fiscal Year: Work Order List | List of closed work orders over 48 hours for the prior fiscal year |
Year to Date Closed Work Orders
Widget / Sub-tab | Description |
|---|---|
Year to Date: Closed Work Orders | Count of closed work orders that were closed in the current calendar year to date |
Fiscal Year to Date: Closed Work Orders | Count of closed work orders that were closed in the current fiscal year to date |
Year to Date: Work Order List | List of work orders closed calendar year to date |
Fiscal Year to Date: Work Order List | List of work orders closed fiscal year to date |
Year to Date Closed Work Orders by Length
Widget / Sub-tab | Description |
|---|---|
Year to Date: Closed Work Orders < 24 Hours | Count of closed work orders whose work order length is less than 24 hours in the current calendar/fiscal year |
Fiscal Year to Date: Closed Work Orders < 24 Hours | Count of closed work orders whose work order length is less than 24 hours in the current fiscal year to date |
Year to Date: Work Order List | List of closed work orders under 24 hours calendar year to date |
Fiscal Year to Date: Work Order List | List of closed work orders under 24 hours fiscal year to date |
Year to Date: Closed Work Orders > 24 Hours | Count of closed work orders whose work order length is between 24 and 48 hours in the current calendar/fiscal year |
Fiscal Year to Date: Closed Work Orders > 24 Hours | Count of closed work orders whose work order length is between 24 and 48 hours in the current fiscal year to date |
Year to Date: Work Order List | List of closed work orders between 24 and 48 hours calendar year to date |
Fiscal Year to Date: Work Order List | List of closed work orders between 24 and 48 hours fiscal year to date |
Year to Date: Closed Work Orders > 48 Hours | Count of closed work orders with work order length greater than 48 hours in the current calendar/fiscal year |
Fiscal Year to Date: Closed Work Orders > 48 Hours | Count of closed work orders with work order length greater than 48 hours in the current fiscal year to date |
Year to Date: Work Order List | List of closed work orders over 48 hours calendar year to date |
Fiscal Year to Date: Work Order List | List of closed work orders over 48 hours fiscal year to date |
Month to Date Closed Work Orders by Length
Widget / Sub-tab | Description |
|---|---|
Month to Date: Number of Closed Work Orders | Count of closed work orders that were closed in the current month |
Work Order List | List of closed work orders for the current month to date |
Month to Date: Closed Work Orders < 24 Hours | Count of closed work orders whose work order length is less than 24 hours in the current month |
Work Order List | List of closed work orders under 24 hours month to date |
Month to Date: Closed Work Orders > 24 Hours | Count of closed work orders whose work order length is between 24 and 48 hours in the current month |
Work Order List | List of closed work orders between 24 and 48 hours month to date |
Month to Date: Closed Work Orders > 48 Hours | Count of closed work orders with work order length greater than 48 hours closed in the current month |
Work Order List | List of closed work orders over 48 hours month to date |
FAQs & Tips
Q: Why isn't the dashboard loading? Some browser settings (cookie blockers, strict privacy modes) can prevent the dashboard from rendering. See the browser settings guide linked at the top of this page, or contact tech support.
Q: How is work order length calculated? Work order length is the number of hours between the work order create timestamp and the work order closed timestamp.
Q: How are work order length ranges defined? Work order length is measured from the time the work order was created to when it was closed. The three ranges are: less than 24 hours, between 24 and 48 hours, and greater than 48 hours.
Q: What is the difference between Prior Year and Year to Date? Prior Year shows all work orders closed in the previous full calendar year. Year to Date shows work orders closed from January 1st of the current calendar year through today.
Q: What is the difference between calendar year and fiscal year views? Calendar year views use Jan–Dec. Fiscal year views use your organization's defined fiscal year dates set in the system settings.
Q: Can I filter multiple values at once? Yes. Most filter fields support multi-select. Click the filter field and select as many values as needed.
Q: What do the right-click options on a widget do? Right-clicking on any widget opens a Chart Options menu with the following actions:
Option | Description |
|---|---|
Copy cell value | Copies the value of the selected data point to your clipboard |
Key driver analysis | Analyzes which factors are most influencing the metric in the selected widget |
View data | Displays a summary table of the data behind the widget |
Monitor in activity center | Not available in RTA |
Share | Not available in RTA |
Subscribe | Subscribe to receive scheduled email updates of the widget's data |
Alerts | Set up threshold-based alerts to be notified when a metric crosses a defined value |
Notes | Add or view notes attached to the widget for team collaboration |
Storytelling snapshots | Not available in RTA |
Download | Download the widget's data or chart as a file (e.g., CSV, image) |
See container options | Access additional options for the widget's container. Container options include: Full screen (expands the widget to full screen), Monitor in activity center (not available in RTA), Share (not available in RTA), Alerts (set threshold-based alerts on the container), and Notes (add or view notes on the container) |
Q: What do the selection toolbar icons mean? The toolbar icons appear at the top of the dashboard and allow you to interact with chart selections.
Icon | Name | Description |
|---|---|---|
 | Lasso/Selection Tool | Select one or more data points on a chart |
 | Clear Selection | Clears the current selection on the chart |
 | Cancel | Cancels the current action |
 | Confirm | Confirms the current action |
For more information on the M&R Dashboards, see the M&R Dashboards Overview.