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Work Order permissions

Overview

Permissions control which Work Order actions and screens a user can see and use — for example, whether they can create a Work Order, close a job, edit a posted cost, or reverse a transaction. An administrator assigns permissions to a user by assigning the user a role that includes those permissions (link pending). Use this reference to look up what a specific permission controls; it does not describe how to set up roles or assign them.

Reference content

Work Order access and lifecycle

Permission	What it gates	Notes
View Work Orders	View the Work Order search screen and open a Work Order's detail screen.	Required to see a Work Order at all; without it, Work Order navigation and detail routes are blocked.
Add Work Orders	Create a new Work Order.	Gates the Create Work Order screen.
Edit Work Orders	Edit a Work Order's header, summary, PO information, accounting codes, audit information, and asset header fields.	The single broadest edit permission on the Work Order itself, checked across most of the Work Order's expansion panels.
Close Work Orders	Close a Work Order once its jobs are complete.	Checked in both the legacy and redesigned Work Order screens.
Reopen Work Orders	Reopen a closed Work Order.	Checked in both the legacy and redesigned Work Order screens.
Manage Work Orders	Perform job-card actions from Shop Activity and edit the assigned-technician list on a job.	Broader "manage" scope used in Shop Activity views rather than the Work Order detail screen itself.
Delete Work Orders	Not observed gating any screen or action in the client.	Enum value exists; no UI usage found. Confirm with engineering whether this is enforced server-side only.

Jobs (work order lines)

Permission	What it gates	Notes
Add Jobs	Add a job to a Work Order.	Also gates the job/line-detail routes alongside View Work Orders.
Close Jobs	Close an individual job.	Checked wherever a job's Close action appears (job templates, job cards, header panel, line-actions mixin).
Reopen Jobs	Reopen a closed job so another transaction can be posted to it.	The most frequently checked permission in the module — every posting panel (Labor, Parts, Tires, Misc, Warranty, Outside) needs it to reopen a closed job before posting again.
Void Jobs	Void a job.	Distinct from closing — voids the job rather than completing it.
Defer Jobs	Defer a job.	Checked in the job transactions body and job-detail panels.
Restore Jobs	Not observed gating any screen or action in the client.	Enum value exists; no UI usage found.
Edit Closed Jobs	Edit notes or attachments on a job that is already closed.	Checked in attachment components and the notes template.
Close Jobs With Open PO Link	Not observed gating any screen or action in the client.	Enum value exists; no UI usage found. Name suggests it relates to closing a job that still has an open purchase-order link, but this is inferred from the constant name, not confirmed.
Edit Job Notes	Edit a job's free-text notes.	Distinct from Edit Closed Jobs, which covers notes/attachments specifically on a closed job.
Edit Estimated Hours	Edit the estimated-hours field on the technician list for a job.

Postings and transactions

Permission	What it gates	Notes
Post: Labor	Post a Labor transaction to a job.	Also gates the Labor tab appearing in Add Posting.
Post: Parts	Post a Parts transaction to a job.	Also used by Part Requests when posting a requested part to a job.
Post: Tires	Post a Tires transaction to a job.	Only relevant where Tire Posting is enabled for the tenant — see Posting types.
Post: Miscellaneous	Post a Miscellaneous transaction to a job.
Post: Non-inventory Parts	Post a part that isn't tracked in parts inventory.	Checked within the Parts posting panel, separately from the base Post: Parts permission.
Post: Warranty Credits	Post a Warranty transaction (parts, labor, or tires sub-type).	Named "Warranty Credits" in the enum; gates the Warranty posting tab.
Post: Outside Labor	Post an Outside (sublet) Labor transaction.	Only relevant on jobs marked Outside Work.
Post: Outside Parts	Post an Outside (sublet) Parts transaction.	Only relevant on jobs marked Outside Work.
Post: Outside Tires	Post an Outside (sublet) Tires transaction.	Only relevant on jobs marked Outside Work.
Post: Edit Labor Cost	Override the cost value on a Labor posting.	Distinct from posting Labor itself.
Post: Edit Parts Cost	Override the cost value on a Parts posting.	Distinct from posting Parts itself.
Post: Edit Tire Cost	Override the cost value on a Tires posting.	Distinct from posting Tires itself.
Post: Free-form Labor Price	Enter a free-form labor price instead of using the standard labor rate.	Checked alongside Post: Edit Labor Cost in the Labor posting panel.
Post: Reverse	Reverse a previously posted transaction.	Only available while the job/line is Open or Partial; see Transaction types for how a reversal is recorded.

Work Order detail and asset fields

Permission	What it gates	Notes
Edit Meter	Update an asset's meter reading from a Work Order.	Checked in both meter-update drawers and the job-end and asset-details panels.
Change Asset Facility	Not observed gating any screen or action in the client.	Enum value exists (`WORK_ORDERS_VEHICLE_CHANGE_FACILITY`); no UI usage found. Name suggests changing the asset's facility from a Work Order, but this is inferred, not confirmed. Rendered here as "Asset" per the Fleet360 documentation terminology standard, though the underlying enum constant uses "Vehicle."
View Audit Info	Not observed gating any screen or action in the client.	Enum value exists; no UI usage found. The Work Order's Audit expansion panel gates its edit affordance with Edit Work Orders, not this permission.
Edit Audit PO Number	Edit the PO Number field within a Work Order's audit information.	More specific than the general Edit Work Orders permission.

Work Order templates

Permission	What it gates	Notes
Edit Work Order Templates	Edit a Work Order template, including its line notes.	Gates the Work Order Templates screen and its line-note fields.

Quick Repair

Permission	What it gates	Notes
View Quick Repair	View Quick Repair settings and use the Quick Repair option from Paperless Shop.	Gates several Quick Repair settings routes as well as the Paperless Shop banner control.
Add Quick Repair	Add a new Quick Repair configuration.	Settings-screen permission.
Delete Quick Repair	Delete a Quick Repair configuration.	Settings-screen permission; also referenced for sublet Quick Repair settings.
Post Quick Repair	Post a Quick Repair from Paperless Shop.	Checked alongside View Quick Repair on the Paperless Shop banner action.
Print Work Order Inspections	Not observed gating any screen or action in the client.	Enum value exists; no UI usage found.

Work Order Estimates

Permission	What it gates	Notes
View Estimates	View an estimate Work Order and its lines.	Also appears in navigation-menu visibility logic.
Add Estimates	Create an estimate Work Order or add a line to one.
Edit Estimates	Edit an estimate Work Order's lines.	Also used by the Maintenance Settings and status-setup admin screens for estimate-related configuration.
Approve Estimates	Approve a pending estimate Work Order.	Checked in the Work Order header panel's approval controls.
Convert Estimates	Convert an approved estimate into a regular Work Order.	See Convert an approved estimate to a Work Order.

Related module permissions (share the Work Order permission namespace)

These permission names begin with the Work Order prefix in the codebase but gate screens in the Recalls/Campaigns module and VMRS code administration — both are outside the Work Orders module proper. Included for completeness since a customer searching by permission name would find them here; flagged in open questions as a possible domain-boundary issue for IA review.

Permission	What it gates	Notes
View Campaigns	View the Campaigns/Recalls screen.	Recalls/Campaigns domain, not Work Orders.
Add Campaigns	Add a campaign or add an asset to a campaign.	Recalls/Campaigns domain.
Edit Campaigns	Edit a campaign.	Recalls/Campaigns domain.
Delete Campaigns	Remove an asset from a campaign.	Recalls/Campaigns domain.
View VMRS Codes	View VMRS code administration screens.	Administration domain; VMRS codes are referenced from the Job VMRS field — see Job fields.
Add VMRS Codes	Add a new VMRS code.	Administration domain.
Edit VMRS Codes	Edit an existing VMRS code.	Administration domain.
Delete VMRS Codes	Delete a VMRS code.	Enum value exists (`WORK_ORDER_VMRS_DELETE`); referenced in VmrsScreen.vue's permission checks.

Related tasks

Create a Work Order — requires Add Work Orders.
Close or reopen a Work Order — requires Close Work Orders or Reopen Work Orders.
Add a job — requires Add Jobs.
Close or reopen a job — requires Close Jobs, or Reopen Jobs when posting to an already-closed job.
Post labor to a job — requires Post: Labor.
Post parts to a job — requires Post: Parts (and Post: Non-inventory Parts for non-file parts).
Post tires to a job — requires Post: Tires.
Post miscellaneous charges to a job — requires Post: Miscellaneous.
Reverse a transaction — requires Post: Reverse.
Update the work order meter — requires Edit Meter.
Update job notes — requires Edit Job Notes (or Edit Closed Jobs if the job is closed).
Use work order templates — requires Edit Work Order Templates to make changes.
Request estimate work order approval — requires Add Estimates or Edit Estimates; approval itself requires Approve Estimates.
Convert an approved estimate to a work order — requires Convert Estimates.