Customer Accounting Report by WO Close Date

Summary/Use Case

Report Summary

The Customer Accounting Report by WO Close Date provides a detailed breakdown of costs associated with customer vehicles and work orders, organized by facility and customer. This report allows fleet managers to analyze and summarize expenses across multiple cost categories, such as labor, parts, and other specific charges, facilitating improved budgeting and cost control based on the closed work order date.

Use Case

  • Track and manage total repair costs for customer vehicles by department and facility.

  • Analyze expenses by individual cost categories (e.g., parts, labor, tires) for accurate billing.

  • Identify high-cost repairs or customers with significant outstanding balances.

  • Assist in end-of-month or quarterly financial reporting with itemized and totalled data.

  • Support customer billing accuracy by validating detailed costs per work order.

Location: Where to Find It

Reports > RTA Standard Reports > Work Order > Customer Accounting Report (ROD)

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Data Filter Prompts

You will be prompted for filtering of the Data to specify and narrow down the data that will be pulled. See Data Filter List Below for Options.

Parameter List

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Parameter Name

Value (Default)

Value (Notes)

TotalsOnly

False

When ‘True’, will show each work order and customer level totals.

Summary

False

When ‘True’, will only have a report summary.

Note: For best results, please only mark one ‘True’ at a time, otherwise, inconsistencies may occur

Data Filter List

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Filter Name

Recommended Filter Condition(s)

Value (Options)

Value (Default)

Work Order Facility

Equal To

1 - 99999

1

WO Closed Date Range

Is Between

Any Date Range

First and Last Day of Previous Month

Report Output and Data Elements

The Customer Accounting Report by WO Close Date displays a detailed breakdown by customer, vehicle, and work order. The report includes costs by various categories such as parts, tires, labor, and other charges, along with totals for each category. Totals are provided at the vehicle, type, and customer levels, enabling a summary of costs for each grouping. The report is sorted in the following order:

  1. Customer Number (Ascending)

  2. Vehicle Class (Ascending)

  3. Vehicle (Ascending)

  4. Work Order End Date (Ascending)

  5. Work Order Number (Ascending)

Report Output

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Report Data Elements

Column Number

Column Title

Data Notes

1

Vehicle

Vehicle ID associated with the work order.

2

Work Order

Unique identifier for each work order.

3

Opened

Date the work order was opened.

4

Closed

Date the work order was closed.

5

Parts

Cost of parts used in the work order.

6

Tires

Cost of tires associated with the work order.

7

Labor

Cost of labor performed for the work order.

8

Outside

Costs for external services related to the work order.

9

Supplies

Cost of additional supplies used.

10

Taxes

Taxes applied to the work order costs.

11

Misc

Miscellaneous expenses linked to the work order.

12

Damage

Cost of damage repairs (if any) associated with the work.

13

Total

Sum of all costs for that particular work order.