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Resource Center - In App Help for Fleet360

Fleet360 has a robust in-app help feature known as the Resource Center.

Forgot how to do a certain function or not sure what something means? Get help when you need most. Immediately.

The Resource Center provides multiple resources to help users in the moment with various activities.

Access the Resource Center by Clicking the icon in the upper right corner of the software.

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See Resource Center Sections below or use the Table of Contents

Guided Tours

Guided Tours provide a click by click walk through with prompts for various actions and functions.

  1. Launch the resource center using the icon in the top right and click on Guided Tours

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  2. Perform a search for a specific action or scroll through the tours available

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  3. Click on a tour to get started

  4. Kick start the tour through Ron - Fleet360’s virtual assistant

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  5. Follow the prompts and directions for the tour

RTA Knowledge Base

The RTA Knowledge Base is a catalog of all the articles for all forms of RTA’s Software. Once launched, it will open another web tab with the URL docs.rtafleet.com.

Save time by letting our AI Assistant search the knowledge base for you. See the AI Assistant section of this article.

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  • Use the menu at the top and click on Fleet360 to launch articles specific to the software OR

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  • Use the spyglass to do a search for specific content

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When performing a search, be sure that the article you plan to click on lists Fleet360 under it. If not, you will be launching an article for a different piece of software owned by RTA.

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When launching the Fleet360 Articles Table of Contents from the top menu, note that the articles menu on the left is arranged in the order items appear in the Fleet360 software menu.

Tutorials

The tutorials section will take users to the tutorials area where they will find video tutorials available for viewing.

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Videos are arranged by sections and once viewed will post a completion date. Each section also documents a completion percentage for the section.

More videos will be posted so keep an eye out for new ones.

Announcements

Announcements will display new releases to the software as well as any other special messages we want to let users know about.

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AI Assistant

Save search and research time by using the AI Assistant in Fleet360. Ask a question or post a word or phrase and the AI Assistant will search the Knowledge Base for you and return an answer if one is found.

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Search