Work Order fields
This reference covers the fields on a Fleet360 Work Order. Use it when you need to know what a specific field means, what values it accepts, or who sets it. For step-by-step instructions on creating or editing a Work Order, see the related tasks below.
Work Order identification
Field | Description | Set by |
|---|---|---|
Work Order number | Unique identifier for this Work Order. Assigned automatically when the Work Order is created. Used for search, reporting, and cross-reference. | System |
Status | Current state of the Work Order in its lifecycle. See Work Order status values. | System and user |
Work Order header fields
These fields appear in the Work Order header area and describe the context and purpose of the Work Order. Some are editable after creation.
Field | Description | Editable after creation |
|---|---|---|
Reason | The reason category for this Work Order — for example, Scheduled Maintenance, Breakdown, Inspection. Helps classify work for reporting and cost analysis. | Yes |
Priority | The urgency level of this Work Order — for example, Major, Minor, Critical. Used to triage and schedule work. | Yes |
Shop ID | The shop or facility where the work is being performed. | Depends on configuration |
Customer | The internal or external customer associated with this Work Order, if applicable. | Yes |
WO Meter | The asset's odometer or hour meter reading at the time the Work Order was opened. Used for maintenance interval tracking. | Yes — via the Edit Meter action |
Vendor | The outside vendor performing work, if this Work Order involves sublet or outside work. | Depends on configuration |
Work Order summary fields
These fields appear in the Work Order summary area and are calculated or system-maintained. They are read-only.
Field | Description |
|---|---|
Scheduled In | The date the asset was scheduled to arrive for service. |
Scheduled Out | The date the asset was scheduled to be returned. |
Days Open | The number of calendar days since the Work Order was created. |
Jobs | Total number of jobs on this Work Order. |
Completed | Number of jobs that have been closed. |
Remaining | Number of jobs still open. |
Completion | Percentage of jobs closed, calculated as Completed ÷ Jobs. |
Labor | Total labor cost from all labor postings across all jobs. |
Cost | Total cost from all postings (labor, parts, tires, miscellaneous) across all jobs. |
Shop ID versus Facility. Shop ID is a shop code label and is not the Work Order’s owning facility. The facility is set when the Work Order is created and cannot be changed afterward.
Audit. The Audit information (the History tab on the upgraded Work Order, or the Audit panel on the original Work Order screen) shows reference details such as the facility, who created and closed the Work Order, meters, and counts. The facility shown there is read only. You cannot change the Work Order’s facility from it. To move work to a different facility, reverse the transactions, void or close the lines, close the Work Order, and create a new Work Order on the correct facility.
Related tasks
Create a Work Order (how-to — link pending)
Update Work Order details (how-to — link pending)
Update the Work Order meter (how-to — link pending)