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RTA Web - Reason Codes

The Reason Code defines why a repair was requested. You can add up to 99 reason codes.

Adding a new reason code

From the main menu, select Maint. & Repair> Settings> Reason

  1. Select the (plus) NEWCODE Box.

Reason Code 1.png

  1. Add a code number and a description for the code, you also have option to check the Prompt VMRS code.

Reason Code 3.png

  1. Click Save and the new reason code should display in your code list.

Reason Code 4.png

Editing a reason code

  1. Select the reason code you wish to edit by clicking on it from the list.

  2. Click in the code # and description box, and you will be allowed to enter the new information.

  3. Click the check mark to confirm.

Deleting a reason code

  1. Click on the trashcan next to the code you wish to delete.

  2. Click delete when the confirmation box pops up.