Road Call Overview


Listed below are brief descriptions of the setup and procedures involved in using the Road Call module.
The Setup:

  • Enhancement Code and instructions are sent via email.

  • For a user to have full access to the Road Call module, they need to have these User Access Rights in System > Setup Users > File Maintenance:

    • Access rights needed: 032, 035, 036, 037, 038, 082, 134, 150

  • If you want to be able to find your own vendors by GPS location, you will need to set the Latitude and Longitude inside the Master > Vendor > File Maintenance under the Services screen.


The Procedure:

  • Create new Road Call.

  • Select Vehicle and breakdown location.

  • Add Vendor that you are going to be working with / Lookup vendor with Truck Down.

  • Add WO information to the form.

  • Create WO/PO.

  • Add items to WO.

  • Repeat Add vendor process if more vendors need to be used on this breakdown.

  • Close WO.

  • Close Road Call.




Search