RTA Web - Contacts
The Contacts section is found under the Organization main menu area. It is designed to house the basic information about your internal and external people or organizations you work with including customers and departments and employees.
Contacts are currently being pulled from the Admin User Records and Customers and include:
Contact Type (Customer vs. User) to show where the data originates from
From the Main Search screen you can:
Filter by Type
Sort by any available column
Organize the data columns in any order
For more information on customizing lists, then refer to: Master List TOC
Note: Right now it is not actively being used but is the first phase for storing all “Contact” info from the RTA. Eventually all areas of the RTA that stores contact names, phone numbers and emails will be compiled and will feed a future module called the “Notification Engine” which will allow you to setup active notifications within the RTA System.