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RTA Web - Contacts

The Contacts section is found under the Organization main menu area. It is designed to house the basic information about your internal and external people or organizations you work with including customers and departments and employees.

Contacts are currently being pulled from the Admin User Records and Customers and include:

  • First Name

  • Last Name

  • Email Address

  • Phone Number

  • Contact Type (Customer vs. User) to show where the data originates from

From the Main Search screen you can:

  • Filter by Type

  • Sort by any available column

  • Organize the data columns in any order

For more information on customizing lists, then refer to: Master List TOC

The Contacts info can be edited by simply clicking on one of the contact lines.

You can manually add a Contact in by using the + button in the top right corner.

Note: Right now it is not actively being used but is the first phase for storing all “Contact” info from the RTA. Eventually all areas of the RTA that stores contact names, phone numbers and emails will be compiled and will feed a future module called the “Notification Engine” which will allow you to setup active notifications within the RTA System.