Example User Licensing Scenarios


There are two steps to creating a user. First, you must set up the user profile, and then you must assign the user specific access rights and roles. Below are the instructions for setting up the user, and then there are 4 examples of different methods of assigning licenses and roles.

Setup User Profile

To have access to the full RTA desktop, Web and Mobile must meet the following requirements:

  1. Create User ID that is available. 
  2. First Name and Last Name of the User.
  3. Email is not required but recommended to fill in.
  4. Set Password that meets the following requirements:
    1. Passwords must be between 6 to 25 characters and contain three of the following: 1 uppercase, 1 lowercase, 1 numeric, 1 special character.
  5. Desktop username must be set in order to log in to the main RTA Fleet Management program.
  6. Then click SAVE.


Now here are some examples of assigning Licenses and roles.

Full user with access to all facilities

Users who need access to all facilities and want to run the full RTA desktop, must meet the following requirements:

  1. User must be assigned a Full User license. Then click SAVE
  2. Assign an appropriate role for the user. Then click SAVE

If the user also requires access to either the Paperless Shop, the Driver kiosk, or the RTA mobile application, see the section "Technician/Mechanic with Access to Paperless Shop in a Single Facility" below for allowing access to the kiosk.

Full user with access to a single facility

Users who need access to a single facility and want to run the full RTA desktop, must meet the following requirements:

  1. User must be assigned a Full User license.
  2. Assign an appropriate role for the user within the facility the user needs access to.

If the user also requires access to either the Paperless Shop, the Driver kiosk, or the RTA mobile application, see the section "Technician/Mechanic with Access to Paperless Shop in a Single Facility" below for allowing access to the kiosk.

Technician/Mechanic with Access to Paperless Shop in a Single Facility

Users who need access to Paperless Shop in a single facility must meet the following requirements:

  1. User must be assigned a Full User or Technician license.
  2. Select the facility the user needs access to and assign the Employee ID and the Technician role.

Driver with Access to Driver Kiosk in a Single Facility

Users who need access to Driver Kiosk in a single facility must meet the following requirements:

  1. User must be assigned a Full User or Driver license.
  2. Select the facility the user needs access to and assign the Employee ID and the Driver role.