Procedure

• Set available time slots based on shop hours of operation and mechanic availability
• The Scheduler Kiosk screen (Schedule Vehicle Service), is accessed outside of RTA
• Customer requests service on a vehicle from Kiosk calendar for an available time slot
• Management approves or declines service requests
• Management creates a Job Line on a new or existing Work Order from requests
• Follow-up Customer notifications are triggered along the way until Service is done