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RTA Mobile - Paperless Shop Table of Contents

The Paperless Shop tool on our mobile app allows you to:

  • View your direct and indirect jobs.

  • Clock on to your scheduled and indirect jobs.

  • Tracks time on jobs and post's labor times to the work order.

  • Post Parts

  • Add Jobs

  • Clock in to lunch.

  • Clock in and out for the day

  • Search through your assigned work.

  • Look at the Activity Screen

More features will come in future iterations. As they do, they will be added to this document. Here is what is included:


Before you get started, you need to configure the time zone for the mechanics. This is done by going in to RTA, going to the drop down Master > Facility > File Maintenance and then specifying the zip code for that facility. If there is no zip code, it will use UTC time zone.

Clocking in to Paperless Shop

Once you are logged into the RTA Mobile App. Click on the following link to see information on Logging in to RTA Mobile.

To access paperless shop in the RTA Mobile app, follow these steps:

Click on the three bar Main Menu icon in the top left corner to pull up the menu options. Select paperless shop.

If you have not been set up to connect your employee ID to your hosted username by your system admin, this will be the first step you need to take. When you first pull up paperless shop, it will ask you to connect your employee ID and password (if required). You can type in your mechanic ID number or your abbreviation (just like in the desktop version of paperless shop). This will need to be done for every facility you have an employee ID for.

You need to have an employee file already created in RTA for this to work. If you don't have an employee record, one will need to be created or it will not link and you will not be able to go any further. If you don't have an employee file on record, you won't be able to get past this first screen.

Once you are linked to an employee you will then see the following main screen to clock in.

Select “Start Shift.”

Main Paperless Login Screen

From the main Paperless Shop Clock in screen you can:

  • End your shift (clock off)

  • Start your lunch break

  • Toggle between the Incomplete and Assigned Jobs lists

  • Review and/or update job line notes

  • View all incomplete Jobs under one list

Paperless Shop Menu Icons:

In addition there are permanent Paperless Shop Menu Icons at the bottom of the paperless navigation screens.

These include:

  • Home

  • Search

  • Add Job

  • Indirect (Jobs): Brings up the list of Indirect Jobs to choose from when you are still working in the shop but not on any given vehicle

  • Activity (Shop): See who is currently logged in to Paperless Shop and what they are logged in to


This Menu option take you back to the Main Paperless Clock in screen as seen below.


This Menu option allows searching the Work Order Jobs List, both assigned and un-assigned work.

Default Job Search Screen:

You can type in a general search in the top Search line a “Key” Word or Letters to narrow down the Jobs:

For Example: Look for Jobs that contain “Alt” in the Job Title.

Or Look for Jobs that contain “PM” in the Job Title

Advanced Search:

Also by selecting the Option Button shown below

You have the ability to search with more options including, Searching on:

  • Assigned, Unassigned or Both

  • Vehicle: By Vehicle Number

  • VMRS: By Job Code

  • Work Order: By Work Order Number

  • Estimated Hours: By Estimate Hours:

    • Equal to

    • Less Than or Equal to

    • Less Than

    • Greater Than or Equal to

    • Grater Than

    • Not Equal to

Example: Above we are searching for:

  • Both Assigned and Un-Assigned Jobs

  • That are also Preventive Maintenance (VMRS: 066-000)

Below are the Results of said Search:

Note: The color that shows up on the left side of the job panel represents:

  • Green = Job currently scheduled to you

  • Orange = Job that is currently un-assigned

Adding Jobs:

If you decide to add a job, select the Add Job menu item then you will be prompted for three step by step sections:

  • Select Vehicle

  • Meter Update

  • Add Job

Select Vehicle:

By selecting the Right chevron button:

You will be presented with the Vehicle List and you can either:

  • Scroll through to find the vehicle you are creating a job for

  • Search for a vehicle and select from the search

  • Scan the Vehicle’s Vin Barcode to select a vehicle. See the section on Scan VIN Barcode

Meter Update:

Once you have your Vehicle, enter in the meter reading. This goes off of your max mileage switch in RTA so it gives you a range of an acceptable meter. If you go above that, you can select to override that meter.

You can't submit a higher meter unless you check the override box.

Add Job:

Then you can choose your VMRS job code.

Once you have selected a job code, you can select if this is for an existing work order or a new work order and choose the vehicle status, repair type and cause code. You can then choose if you want it to be assigned to yourself or not. If you assign it to yourself, you can click 'Add Job & Start' to clock on to the job immediately. Otherwise, you can just add the job to work on it later.

Indirect (Jobs):

The Indirect Jobs Menu Item brings up the list of Indirect Jobs to choose from when you are still working in the shop but not on any given vehicle

Activity (Shop):

This Menu Item will bring up who is currently logged in to Paperless Shop and what they are logged in to.

Clocking on to Jobs

From the main screen of mobile Paperless Shop, you can clock directly into:

  • Incomplete Jobs: Jobs that have been started but not finished

  • Assigned Jobs: Work that is assigned to you that you have not logged in to yet

  • Indirect Jobs: By Selecting the Indirect Menu option at the bottom of the main screen

Simply click on the green play button to clock in to any job that is presented in your lists

Direct Work:

Indirect Work:

If you click on the notes section, you can view the work order notes and edit/add notes.

If you clock on to a job, it will then display the current job you're assigned to and how long you have been on that job. Plus you can click on the notes section to see any notes that have been added or if you would like add additional notes.

If you have an inspection assigned to that line, it will also show up. For more info, please see Mobile Paperless Inspections. From this screen, you can also add a new job for that vehicle. So if the mechanic notices another issue with that vehicle, they can easily create a new work order line for that same vehicle.

Tools Section:

In the Main screen when clocked into a Direct Work Order Job towards the bottom of the screen there is a Tools Section

The Tools Section Includes:

  • Post Parts

  • History

  • Technicians

  • Create New Inspection (See Mobile Paperless Inspections)

  • Add Job

  • Brake Inspection (Only available if setup in RTA Classic)

  • Tire Inspection (Only available if setup in RTA Classic)

  • Notes

Post Parts:

If you select post parts, it will take you to the transactions. You can view already posted transactions, and if you click on the '+' symbol in the bottom right, you can put in new parts to post.

Posting On File/Inventory Parts:

You can either enter in the part number by using the Search Button and typing in the Part Number or Description

Then select from results list:

Or you can hit the barcode button in the top left to scan a barcode. Then you can use your devices camera as a scanner:

Camera Barcode Scan Option:

Select the part by clicking on from the list:

When you pull up a part, it will show you how many you have on hand. Then type the Quantity to Post, and if you want to create a warranty claim for it. If you have enough on hand, you can select the Post Part Button.

Part Kits:

If you have a part kit assigned to the line, a blue button will be displayed. If the button is gray, you don't have sufficient quantity to post that part kit.

You can also search for part kits if there isn't one assigned. Part kits that don't have sufficient quantity will show a warning icon. Part kits that are available to post will have a box icon.

Posting Non-File/Non-Inventory Parts:

Or if you type a Part Number that does not exist in the Parts List you can post it as a “Non-Inventory Part Number”.

At which point you would enter:

  • The Part Description

  • Quantity to Post

  • Unit Cost/Price


One can review previous work done on the vehicle you are currently logged in to

History Search Options:

Search By:

  • Facility work was done in

  • Work Order Number

  • Open, Partial and/or Closed work

  • VNRS Job Code

  • Priority Code

  • Reason Code


If you have the Allow Mechanics To Request Help turned on at the Job level the “Assign New Technician” can be used to onboard a secondary technician to help with the current job and you can assign the additional Techs “On The Fly”.

Assign New Technician:

Select from Employee List:

Modify any Estimated Hours or if you want them re-assigned as the Primary “Lead Mechanic” on the current job

Once you are ready to clock off the job, you can choose whether the job has been complete or is incomplete.

Once you select one of the Closing Options you will be prompted for:

  • Updating Meter Reading

  • Change Wage/Shop Rate (Only if you have turned on)

Then Depending on the options you have turned on the system you make be prompted for additional coding

Then you choose to close the work order line or not and if you have permissions you may be prompted to close the work order. When you clock off a job, it will take you back to the jobs screen.


If you clock off for lunch, you will get the screen below.

In order to clock back in from lunch, you simply need to Clock in to another Direct or Indirect job. Once you are Clocked in you are now off of Lunch.

End Shift:

When are done with your shift, you can simply hit "End Shift."